Shipping & Returns

www.brahmakamala.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through our own delivery team and reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post.

 

Shipping Policies:

DOMESTIC-

  1. Shipping charges within Bangalore is free irrespective of the number of items bought for the order.
  2. Shipping charges outside Bangalore and anywhere within India is INR 150 irrespective of the number of Items bought outside Bangalore.
  3. We do free Shipping when your purchase is above INR 5000.
  4. Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order
  5. Most orders are delivered within 3 to 4 working days
  6. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail within 2-3 hours
  7. Our prices are all inclusive. GST is included with the listed prices except Octroi/customs, if applicable in your region

INTERNATIONAL

  1. Shipping charge is INR 2500 anywhere in the world irrespective of the number of items picked
  2. Any custom taxes/charges has to be borne by the customer (Our I/E code is 0316511935)
  3. We don’t have any Transit insurance
  4. Orders are dispatched within 3 working days or as per the delivery date specified by you at the time of placing the order
  5. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. In case of modifications, kindly drop us a mail within 2-3 hours
  6. Our prices are all inclusive. GST is included with the listed prices except Octroi/customs, if applicable in your region.

 

What if I the product is received in damaged condition?

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our team at 9902245984/8867467488 or email us at sachin@brahmakamala.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.